Product & compatibility
Compare radios and accessories, and discuss what works with your vehicle.
CUSTOMER CARE & SUPPORT CENTER
Let’s get you listening.
Tell us about your radio, your vehicle, and what you need help with. Our independent team can guide you through the next steps.
Call (888) 425-9967Technical setup
Get basic installation and troubleshooting guidance for your receiver.
Activation guidance
Understand where to find your radio ID and how to contact your service provider for activation.
Account & subscription questions
We can explain general next steps. Only your provider can authorize billing changes, cancellations, or plan upgrades.
A few helpful answers.
Is SXM CAR RADIO the official service provider?+
No. We are an independent equipment and support business, not an official satellite-radio network or an authorized account-management service.
Is a subscription included with a radio?+
No. Subscriptions are separate and must be confirmed with your satellite-radio service provider. Programming depends on your plan.
Will a radio work with my vehicle?+
Compatibility varies by vehicle, stereo, tuner, and accessories. Have your vehicle year, make, model, and receiver details ready when you call.
Can I pay online?+
Online payments are currently paused. Call to discuss product availability and current pricing. No purchase or activation is confirmed by browsing this website.